We love to hear good comments, but we are constantly striving to improve our customers shopping and ownership experience so we accept your criticism gracefully. In addition please tell us how you liked our web site!

Customer Feedback:

Katie A
Greg Was so laid back and helpful. He spent time with me and my husband answering all of our questions. He was willing to work with us to mak our payment affordable. Greg was personable as well as straightforward, he made the process move quickly. My husband and I are thrilled with our Ford Edge and were confident making the purchase. Thanks Greg!

Brooke Doggett
I was very happy with the selection on the lot at Bob Ridings.  After driving several vehicles there and at other dealerships, I ended up purchasing a Ford Edge through sales person Greg Frost.  Greg was pleasant and easy to work with and made my car buying experience as stress-free as possible!  

Judy Ginder
Thank you Jason for all of your hard work and help! You did what I asked, needed and more! You did a great job!

James & LaWanda Fosse
We drove 147 miles in anticipation in buying a vehicle, when we got there we were greeted by sales people and Dave greeted us also. We told him what we were looking for, and he showed us some of the cars, he told us about the owner and the business, and we picked out the one we wanted and he worked up the deal to meet our needs and satisfaction. He offered us drinks and hamburgers, and then when it was time to sign the papers, we met with Tara and she was very friendly. It is nice to know that you can drive that far and leave happy. To our surprise we were given a hat and a dozen roses... As a whole we give the whole experience 5 stars, We will recommend this business to our friends.

Adam and Holly Davis
Arshad, Thank you for helping us get our Mini-Van. When it all boils down to You gave us exceptional customer service. You can bet on This won't be last vehicle We buy from you. And your dealership. Thanks again Arshad.

Robert and Sonja
Jason, I can report that our service was exceptional! The car is exactly what we were looking for and it drives like a dream. Thank you, Jason, and ALL the folks in Taylorville, for a great car-buying experience. It was, I think, the quickest and EASIEST car buy we've ever made. Everyone there did all they could to make us comfortable and we appreciate that. I will certainly recommend you guys to anyone I know who is looking to buy a car. You guys are TOPS in our book! THANK YOU!

Robert H
Jason, thanks again for the great deal.  I love my new Sable. Dealing with your dealership was so easy.

Betsy Hunsley-Hunt
I just wanted to take a moment to say thank you to Greg Frost for making my vehicle purchase so easy. My 2010 Commander is the second vehicle that I've purchased from Greg and it won't be my last. I really appreciate the fact that Greg didn't pressure us into buying something that we didn't want or rush us through the process. We had ample time to look and drive the car we that we ended up getting.  I received a fair deal on my trade in and on the car I purchased. Greg even went out of his way to rescue our cds out of the cd changer in our old car that we had forgotten! My husband and I are very happy with our new car. Thank you Greg and we'll see you in a few years!

Sarah and Scott
Hi Jason, I just wanted to email you this morning and tell you thanks for all the hard work you did to get us our new Jeep! We're very excited that things worked out and feel like we got a really good deal! I now know that all the customer testimonials on the Bob Ridings website aren't just for show...you did a great job and we would gladly return and recommend you and your dealership!  Thanks also for taking care of all our little "issues" like the second key fob, dvd remote, and headsets. And for making sure out new Jeep is detailed up and ready for us tomorrow night.We really do appreciate all your hard work, and answering all my questions during the last two weeks! Salesmen like you have made us understand that not all car dealers are out just to make a buck!Thanks for everything!


Jason Hollinshead
Mr. Ridings and future customers,   I felt obligated to write and tell you about the excellent experience we had with the purchase of our new car. I contacted Jason through your website on Wednesday, within an hour he contacted me. I gave him a general idea of what we were looking for and after that he came in on his day off to have our trade-in appraised. By the end of the day he had found just what we needed. As a small business owner I know the pain of going through numerous employees to find a good one. Jason is a great example of the time you have spent on ensuring the quality of salesmen in your company. I can't guarantee I wouldn't ever buy a car somewhere else but I can promise my next vehicle will be purchased from your Taylorville store. If I'm treated as well as I was the first time, you will have a life-long customer. Thank you.

Bruce and Christie Liebe.
We recently purchased a 2010 Taurus SHO for ourselves and a 2011 Taurus Limited for our daughter Tiffany. Both cars were located and brought to IL for our family by Shane Duff and the Riding's staff. Shane was very patient and accommodating in finding the exact cars that we wanted to purchase.  We were always treated with the utmost respect by all of the Riding's staff. This was the most pleasant car buying experience we have ever had. I would highly recommend Riding's to friends and family.

Adam and Katie B.
My wife and I purchased a 2007 Lincoln MKX from your dealership in Taylorville last Saturday. We have to say, our salesman (Josh Tucker) was extremely helpful, courteous, professional, and attentive to our needs. We were extremely impressed with the knowledgeable and professional team at that facility. We truly feel we were given the best possible deal and the best rates. We fully intend to purchase all of our future vehicles from you and we encourage our friends and family to give your dealership a chance. Thanks for a great car!!.

Scott and Kim
Jason, thank you for making our car buying experience enjoyable and successful. Everyone at Bob Ridings was nice, efficient, and professional. Kim got the car she was looking for and is very happy. We will recommend you and be back (in time) for our next purchase.

Rusty and Mary Fenner, Clinton IL
David was a pleasure to work with while buying my 2008 Dakota. He made my wife I feel right at home just a down to earth guy. David even gave a little gift to the wife and I thank you David. The finance officer did a fantastic job to get us the best deal possible far above any i have worked with in the past. All i can say is great job guy,s and i would not think twice about buying from Bob Ridings in Taylorville again. Makes me want to stop in just to visit just a wonderful atmosphere and a great group all around.

Lisa
To: Rick Ridings and Bob Ridings Auto Group the website is great. We are looking for a Dodge truck. Just looking !!! Don't plan to buy for 6 months. Just want you to know that you have a great selection to look at.

Kim Bowles, Decatur IL
Jason was absolutely wonderful. He went above and beyond to make sure my buying experience was one to remember. He held the SUV for me until I could get there, let me drive it to Decatur, took care of all the things I wanted fixed and even loaned me a vehicle so I could go to lunch (because I didn't want to drive my old van!). I left with a sparkling blue 07 Ford Escape, 13 Roses and a big smile. I would recommend anyone buying a vehicle to contact Jason. He was very polite and courteous and the nicest car dealer I have ever dealt with in my life.

The Day Family
I've been meaning to write this for a while now, but we had a wonderful experience buying our 2008 Durango at Bob Ridings in Taylorville. Shane took us through everything easily and not once did he get impatient or rush us through our questions and concerns. I am still just as happy with my vehicle as I was the day we drove it off the lot over a year ago. We will definately purchase another vehicle from Bob Ridings.

Mark Miller, Assumption IL
Garett was fantastic when I come in to buy my 2002 Chevy Silverado. Garett whent farther than any other salesman than I have ever delt with. Not to forget that my wife wanted to buy a vehicle and once again Garett went out of his way to help me and my wife to put her in a truck that she wanted. With sale persons like Garett there is no wonder why Bob Ridings is doing so good. Our next vehicle will be bought from your company and we hope that Garett will still be there. He should get a raise for the support and expertise that he offers when dealing with the public.

Mike Fannin
I had an excellent experience with Bob Ridings in Taylorville Illinois, and would go back again to purchase a vehicle. The salesperson I bought the car from was Shane Duff. Shane was very professional and went out of his way to make everything run smoothly. I am very happy with the vehicle I purchased and I am extremely satisfied with Bob Ridings and their staff. Thanks again, and take care.

George - St. Charles, MO
Jason, thank you for all your correspondence in helping me find my new car. It was very nice to see that you had several other customers with you when I arrived. It shows you must take care of all the customers that contact you. It was such a relief to find someone that showed so much interest and concern in my needs.

Dawn Carson-Decatur, IL
Jason Bough, Thank you so much for assisting me in purchasing my new Ford Edge. I absolutely love it. I will be sending all my friends and family to see you.

Denise and Shane-Winchester, IL
Jason Bough, Thank you for working with us to get our new car. We just love our new Ford Focus. We will Definitely recommend you to our friends and family.

Mary Lou-Nokomis, IL
Jason, thank you for all your help and for the beautiful roses! Made my day! Love my new car.

The Boettcher's
Jason Bough, thank you so much for being so helpful. I know it wasn't easy to have the car brought over from you other store on such short notice and we really appreciated it. We love our new van. Good luck with everything.